At North Shore Bank of Commerce, the basis of each customer relationship, many of which span generations, is trust. You have chosen to do business with North Shore Bank of Commerce, and we are obligated to honor that relationship with great care, beginning with the information you have chosen to share with us. We believe that your privacy should never be compromised. At the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals.
North Shore Bank of Commerce believes the confidentiality and protection of customer information is one of our fundamental responsibilities. While information is critical to providing quality service, we recognize that one of our most important assets is our customers' trust. Thus, the safekeeping of customer information is a priority for us.
We collect, retain, and use information about you only where we reasonably believe that it will help administer our business or provide products, services, and other opportunities to you. We collect and retain information about you only for specific business purposes - and we will tell you why we are collecting and retaining it upon your request. We use information to protect and administer your records, accounts, and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand your financial needs so that we can provide you with quality products and superior service.
North Shore Bank of Commerce continually strives to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and attempt to correct any inaccuracies.
North Shore Bank of Commerce is committed to the security of your financial and personal information. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. We maintain and grant access to customer information only in accordance with our internal security standards.
North Shore Bank of Commerce does not reveal specific information about your accounts or other personally identifiable data to parties outside our bank unless:
1. You request or authorize it.
2. The information is provided to help complete a transaction initiated by you.
3. The information is provided to a reputable credit bureau or similar information reporting agency.
4. The disclosure otherwise is lawfully permitted or required.
We do not provide or sell account or personal information to any companies for the purpose of independent telemarketing or direct mail marketing for any financial or non-financial products or services of those companies.
When North Shore Bank of Commerce conducts business with third parties, it requires its vendors and suppliers to maintain similar standards of conduct regarding the privacy of personally identifiable customer information provided to them.
North Shore Bank of Commerce recognizes and respects the privacy expectations of our customers. We want our customers to understand our commitment to privacy in our use of customer information. As a result of our commitment, we have developed these Privacy Principles which are made readily available to our customers. Customers who have questions about these Privacy Principles or have a question about the privacy of their customer information should call North Shore Bank of Commerce at (218)722-4784 or contact us.